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delivering bad news

Toastmasters Podcast #020: Delivering the Bad News... with Style

posted Wednesday Jan 06, 2010 12:00 AM

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Bo Bennett, PhD

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[20:44] All leaders and managers inevitably face the task of delivering bad news to employees, clients or stakeholders. While this task is never easy, Kathy S. Berger, the author of "Delivering Bad Business News", from the December 2009 issue of the Toastmaster, offers tips to make the duty less daunting.

Podcast Episode: Toastmasters Podcast #020: Delivering the Bad News... with Style

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